NĒST
By The Concierge Hub

Terms of Service

Effective Date · May 2026

These Terms of Service (the "Terms") govern your access to and use of NĒST by The Concierge Hub ("NĒST", "we", "our", or "us"), an online platform that provides a curated directory of luxury hospitality information, supplier contacts, and concierge tools (the "Service").

By creating an account, logging in, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1. Eligibility

You must be at least 18 years old and able to form a legally binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements.

2. Account Registration

To access certain features of the Service, you must register for an account. You agree to:

Sharing your login credentials with any third party is strictly prohibited.

3. Subscription and Payment

Access to the Service is offered on a paid subscription basis. Pricing, billing frequency, and payment terms are set forth on our website or in the invoice provided to you at the time of subscription.

4. License to Use the Service

Subject to your compliance with these Terms and timely payment of any applicable fees, NĒST grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business or personal use.

5. Acceptable Use

You agree not to:

6. Intellectual Property

The Service, including all curated directories, design, layout, branding, written content, and software, is the property of NĒST by The Concierge Hub and is protected by applicable intellectual property laws. No rights are granted to you other than the limited license described in these Terms.

The NĒST name, logo, and associated marks are trademarks of NĒST by The Concierge Hub. You may not use them without our prior written permission.

7. Third-Party Information and Links

The Service references third-party hospitality providers, restaurants, hotels, and other businesses. NĒST does not own, operate, or control these third parties, nor do we represent or warrant the accuracy, availability, pricing, quality, or safety of any third-party services. Any interaction or transaction between you and a third party is solely between you and that party.

8. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any information within it is complete or current.

9. Limitation of Liability

To the maximum extent permitted by applicable law, NĒST, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or in connection with your use of the Service.

10. Indemnification

You agree to indemnify, defend, and hold harmless NĒST and its affiliates from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, including for violations of these Terms. Upon termination, your right to use the Service will cease immediately. Sections of these Terms that by their nature should survive termination shall survive, including provisions on intellectual property, disclaimers, limitations of liability, and dispute resolution.

12. Modifications to the Service and Terms

We may modify the Service or these Terms at any time. If we make material changes to these Terms, we will notify you by updating the "Effective Date" or through reasonable notice within the Service. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which NĒST by The Concierge Hub is incorporated, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or the Service shall be resolved in the competent courts of that jurisdiction, unless otherwise required by applicable law.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and NĒST regarding your use of the Service and supersede any prior agreements between us on the subject.

15. Contact Us

If you have any questions about these Terms, please contact us at:

nest@theconciergehub.com

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